Design Team Creates State-of-the-Art 9-1-1 Center

Design Team Creates State-of-the-Art 9-1-1 Center

HSMM, Inc. today put out the following Press Release about the new Valley Emergency Communications Center.

FOR IMMEDIATE RELEASE –Design Team Creates State-of-the-Art 9-1-1 Center

Salt Lake City, Utah – “Everyone including management, supervisors, and dispatchers provided valuable input into the final design and details. Working in tandem with the communications operations specialist was perhaps the greatest asset for the project,” noted Steve E. Loomis, AIA, an associate with Hayes, Seay, Mattern & Mattern, Inc. (HSMM), who served as planner and designer for the new $8.3 million Valley Emergency Communications Center (VECC) in Salt Lake City, Utah.

The emergency 9-1-1 communications and dispatch center provides public safety communications for 19 jurisdictions in the Salt Lake Valley.  The center also houses the headquarters for Utah Communications Area Network (UCAN), the statewide radio system.  VECC retained James R. Child Associates Architects (JRCA), a Salt Lake City design firm, to serve as the prime architect for the project.  JRCA guided a multi-discipline design team that included Hayes, Seay, Mattern & Mattern, Inc. (HSMM), a Virginia-based architectural and engineering firm and Communications Technology Associates (CTA), an HSMM company.

JRCA and HSMM designed the 25,000 sf call dispatch center and a 3,000 sf radio equipment building, while CTA-Communications provided the equipment layout for these facilities and assisted UCAN in planning for a 100-foot, self-supporting tower adjacent to the radio equipment building.

According to James R. Child, AIA, principal of JRCA, “The design for the VECC facility extends beyond technical components to provide an environment supportive of an extremely stressful profession.  Ergonomic dispatch consoles, panoramic views of the entire service region, and concealed security provisions accomplish this goal.”

HSMM’s Interior Designer, Jamie S. Gaabo, ASID, supervised the ergonomic design of VECC’s employee-sensitive facility.  The interior design group, cognizant of pressures associated with emergency communication centers, provided design elements to mitigate a stressful work environment, including valley views, indirect and task lighting, and individual environmental controls.

CTA-Communications, based in Lynchburg, Virginia, created extensive cutover plans, assisted VECC in obtaining new equipment, and attended cutover and building, planning, and status reporting sessions.  The equipment and operations transfers, and communications cutover were successfully accomplished.

The overall goal in designing the Valley Emergency Communications Center facilities was to provide more efficient operations through functional and creative layouts.  Loomis noted, “This truly was a collaborative process.”


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